Introduction
This website is owned and operated by HARVEST ENTERPRISE LIMITED, a company registered in Hong Kong at Rm D, 7/F, Supreme Industrial Building, 15-17 Shan Mei Street, Fo Tan, Hong Kong (HK). The site was designed and developed by Harvests. Throughout this document, the terms we, us, and our refer to HARVEST ENTERPRISE LIMITED, and the terms you and your refer to any visitor or user of this website.
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and store it, and the choices available to you. We encourage you to read this policy in full so that you understand our practices and your rights. By accessing or using this website, you acknowledge that you have read and understood the terms described on this page.
This policy applies to information collected through this website, through email and other direct communications with our team, and through any related services we provide. It does not apply to information collected by third parties whose links or services may appear on our site, and we encourage you to review the privacy practices of those parties separately.
Information We Collect
We collect only the information that is reasonably necessary to operate our website, respond to your enquiries, and deliver the services you request. The categories of information we may collect include the following.
- Contact information, such as your name, email address, telephone number, and company name, when you submit an enquiry or sign up to receive updates from us.
- Business information, such as details you choose to share about your project, your requirements, and your organization, when you contact us about our services.
- Technical information, such as your internet protocol address, browser type, device type, operating system, and the pages you visit on our site.
- Usage information, such as the date and time of your visit, the duration of your session, and the links you click.
We do not collect sensitive categories of personal information, such as health data, biometric data, or government identification numbers, through this website. We ask that you do not submit such information to us unless it is strictly necessary for a specific engagement, and we will handle any such information with appropriate safeguards if it is required.
We also collect information that you provide when you engage us for a project, such as the names of key contacts within your organization, the scope of the systems you need, and any constraints or compliance requirements that apply to your industry. This information allows our engineers to prepare accurate proposals and to design systems that meet your specific needs.
How We Collect Information
We collect information in a few different ways, depending on how you interact with our website and our team. The main channels through which information is collected are described below.
First, we collect information that you provide directly to us. This includes information you submit through our contact form, information you send to us by email, and information you provide when you speak with our team by telephone or in person. When you choose to contact us, you are in control of what you share, and we will only use that information for the purposes described in this policy.
Second, we collect certain information automatically as you use the website. Like most websites, our systems log basic technical data about each visit, including the pages requested, the referring page, and details about the device and browser you are using. This information helps us understand how visitors use our site and allows us to improve its performance and content.
Third, we may receive information from third parties in limited circumstances, for example when a business partner or a public directory provides updated contact details. Whenever we receive information from a third party, we take steps to satisfy ourselves that the information was obtained lawfully.
How We Use Your Information
We use the information we collect for a limited and clearly defined set of purposes. These purposes are described below so that you always know what your information is being used for.
- To respond to enquiries. We use your contact information to reply to your questions, provide information about our services, and arrange follow-up conversations.
- To deliver our services. When you engage us for a project, we use your business information to scope, plan, and deliver the work you have asked us to perform.
- To operate and improve the website. We use technical and usage information to maintain site security, diagnose problems, and understand which content is most useful to visitors.
- To communicate with you. Where you have asked to receive updates, we may send you occasional messages about our services, insights, and company news.
- To meet legal obligations. We may process information as required by applicable laws, regulations, or legal proceedings.
We do not use automated decision-making to make decisions that produce legal or similarly significant effects concerning you. We do not sell your personal information to any third party, and we never will. Your information is used only to support the relationship between you and our company.
Where we use your information for a purpose that is not described in this policy, we will provide you with notice and, where required, obtain your consent before doing so. We keep the amount of personal information we process to the minimum necessary to achieve each purpose, and we do not use your information in ways that are incompatible with the purposes you would reasonably expect.
Legal Bases for Processing
Where applicable data protection laws require us to identify a legal basis for processing personal information, we rely on one or more of the following grounds.
- Consent. Where you have given clear consent for us to process your information for a specific purpose, such as sending you marketing updates, we rely on that consent.
- Performance of a contract. Where processing is necessary to enter into or perform a contract with you, such as delivering the services you have requested, we rely on that basis.
- Legitimate interests. We may process information to pursue our legitimate business interests, such as improving our website and services, provided those interests do not override your rights and freedoms.
- Legal obligation. Where we are required to process information to comply with a legal or regulatory obligation, we do so on that basis.
You may withdraw your consent at any time where consent is the basis for processing. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. If you would like to withdraw consent, please contact us using the details provided at the end of this policy.
Data Retention
We retain personal information only for as long as is reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
Contact and enquiry information is generally retained for as long as our conversation with you remains active and for a reasonable period afterward so that we can follow up on your request. Business records related to a client engagement are retained for the period required by our contractual obligations and by applicable tax and accounting rules.
Technical and usage information collected automatically is typically retained in aggregated or de-identified form. When information is no longer needed for the purposes for which it was collected, we take steps to delete it or to render it permanently anonymous.
Data Security
We take the security of your personal information seriously and apply appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption of data in transit, and regular review of our security practices.
Only members of our team who need access to personal information to perform their duties are granted such access, and they are bound by confidentiality obligations. Our service providers are also required to maintain appropriate security standards.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact details provided below.
We train our staff on privacy and security practices and require them to follow documented procedures for handling personal information. We also review our security controls on a regular basis and update them to address emerging threats and to reflect changes in technology and in our operations.
International Data Transfers
Our company is based in Hong Kong, and your information may be stored and processed in Hong Kong and in other jurisdictions where our service providers operate. The data protection laws in those jurisdictions may differ from the laws of the country where you are located.
When we transfer personal information across borders, we take steps to ensure that it receives an adequate level of protection in the destination jurisdiction. These steps may include entering into data processing agreements that include standard contractual clauses, or relying on other safeguards recognized by applicable law.
By using this website and providing information to us, you acknowledge that your information may be transferred to and processed in jurisdictions other than your own, in accordance with this policy.
The safeguards we apply to cross-border transfers are designed to ensure that your information continues to be protected to a standard that is broadly equivalent to the protections that apply in your own jurisdiction. You may request further details about these safeguards by contacting us.
Your Rights and Choices
Depending on where you are located and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the following.
- Access. You may request a copy of the personal information we hold about you.
- Correction. You may ask us to correct information that is inaccurate or incomplete.
- Deletion. You may ask us to delete your personal information in certain circumstances.
- Restriction. You may ask us to restrict how we process your information in certain circumstances.
- Portability. You may ask to receive your information in a structured, commonly used, and machine-readable format.
- Objection. You may object to processing that is based on our legitimate interests.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframes required by applicable law. We may ask you to verify your identity before we act on a request, in order to protect your information from unauthorized disclosure.
If you are not satisfied with our response to a request you make under this policy, you may be entitled to lodge a complaint with a supervisory authority in your jurisdiction, or to seek a judicial remedy. We will not discriminate against you for exercising any of the rights described in this policy.
Privacy for Children
This website is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under that age. Our services are designed for businesses and professionals, and we do not market them to minors.
If you are a parent or guardian and you believe that a child in your care has provided personal information to us, please contact us immediately. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information promptly.
Third Party Links and Services
This website may contain links to third party websites, services, and resources that are not operated by us. We provide these links for your convenience and information only, and we do not control the content or practices of those third parties.
This Privacy Policy applies only to information collected by HARVEST ENTERPRISE LIMITED. When you follow a link to a third party website, we encourage you to review the privacy policy of that website before providing any personal information, because the practices of those sites will be governed by their own policies.
Data Breach Notification
We have procedures in place to detect, report, and investigate suspected data breaches. In the event of a security incident that may compromise your personal information, we will assess the nature and scope of the incident and take appropriate remedial action.
Where we are required to do so by applicable law, we will notify affected individuals and the relevant supervisory authorities within the required timeframes. Our notifications will describe the nature of the incident, the information that may have been affected, and the steps we recommend you take to protect yourself.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in our services, or in applicable law. When we make changes, we will revise the last updated date at the top of this page.
If the changes are material, we will take additional steps to bring them to your attention, such as posting a notice on our website. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.
HARVEST ENTERPRISE LIMITED
Rm D, 7/F, Supreme Industrial Building, 15-17 Shan Mei Street, Fo Tan, Hong Kong (HK)
Email: info@sjytech.lol
Phone: +1 606 249 8479
We aim to respond to all privacy-related enquiries within a reasonable period, and we will do our best to resolve any concerns you raise in a fair and transparent manner.